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โ02-14-2026
10:05 AM
(Last edited
โ02-14-2026
10:33 AM
by
SamsungDarius
) in
The monitor screen flashes whenever my connected laptop is turned on. After about 10 seconds, it stops
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โ02-14-2026 10:46 AM in
LED and OLED TVsHello, Members_nKrHcTJ! We understand how frustrating it is when your monitor doesn't sync correctly with your laptop. This flashing is often caused by a signal synchronization issue or a simple connection problem. There are several steps we can take to address this. First, we recommend checking your cables for damage and replacing them if any are damaged. Also, are you using a docking station? If so, try connecting the laptop directly to the monitor.
More troubleshooting steps.
1) Try performing a power reset. Turn off both devices and unplug the monitor's power cord. Press and hold the monitor's power button for 15 seconds to discharge any residual electricity before plugging it back in.
2) Check your graphics drivers. Use the Samsung Update app or your GPU manufacturer's site to ensure you have the latest drivers.
3) Check for any firmware updates. Check the Samsung Download Center for any available firmware updates for your specific monitor model.
You can find more details and troubleshooting steps in the link here: http://www.samsung.com/us/support/troubleshooting/TSG01110725/
If you still need assistance, you can send us a private message so we can set up a service repair.
DM Link - https://us.community.samsung.com/t5/notes/composepage
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
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โ02-14-2026 10:46 AM in
LED and OLED TVsHello, Members_nKrHcTJ! We understand how frustrating it is when your monitor doesn't sync correctly with your laptop. This flashing is often caused by a signal synchronization issue or a simple connection problem. There are several steps we can take to address this. First, we recommend checking your cables for damage and replacing them if any are damaged. Also, are you using a docking station? If so, try connecting the laptop directly to the monitor.
More troubleshooting steps.
1) Try performing a power reset. Turn off both devices and unplug the monitor's power cord. Press and hold the monitor's power button for 15 seconds to discharge any residual electricity before plugging it back in.
2) Check your graphics drivers. Use the Samsung Update app or your GPU manufacturer's site to ensure you have the latest drivers.
3) Check for any firmware updates. Check the Samsung Download Center for any available firmware updates for your specific monitor model.
You can find more details and troubleshooting steps in the link here: http://www.samsung.com/us/support/troubleshooting/TSG01110725/
If you still need assistance, you can send us a private message so we can set up a service repair.
DM Link - https://us.community.samsung.com/t5/notes/composepage
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.