Samsung S90D 77" television power board failure after just a year

[SanjayV]

Just over a year on the power board has failed in my Samsung S90D 77" television.  This is a REALLY well known issues; the Samsung "help" team freely acknowledge this.  A class action lawsuit in progress in the US.  I want a full refund and my money back.

Has anyone else experience of this, andwith dealing with Samsung?

[Samsung_Moderator · Accepted solution]

Hello SanjayV,

Welcome to the Samsung Community, and thank you for reaching out.

While we’re unable to address legal matters, we would be happy to look into the power board failure you’ve reported and see how we can assist.

To help us review this further, please send a private message to any moderator by selecting their profile and clicking the Chat option.

In your message, please include your full model code, serial number, and any ticket or reference numbers you may have.

Once we receive that information, we’ll be glad to take a closer look and assist you further.