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09-13-2025
07:15 AM
(Last edited
09-13-2025
09:45 AM
by
SamsungStephani
Hopefully this doesn't get deleted, the other forums had no solutions.
Samsung Au8000 every so often will stop letting me adjust volume up and down. I have to unplug the TV and then it works again. This is the second TV this is happening to, the first was a 55in, this is a 65in.
Obviously the problem lies within the tv and a real solution other than a factory reset that obviously doesn't work would be so so helpful. No soundboard, stock Samsung remote.
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04-07-2026 01:32 PM in
LED and OLED TVsdid anyone ever get this figured out? ours happens when we turn it on sometimes and the volume up/down and the mute buttons do not work, tho every other control on the remote does work. If we turn the TV off and then back on, it has so far always fixed the issue (no need to unplug--yet). but it would be nice to hear back from Samsung with some help
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a month ago in
LED and OLED TVsI have just started having this volume problem. Neither the Samsung remote or my direct remote will adjust the volume. Un plugging did not work.
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3 weeks ago in
LED and OLED TVs- « Previous
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