Original topic:

Samsung TV volume not adjusting

(Topic created: 04-07-2026 01:32 PM)
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jessixamarie
Constellation
Options
LED and OLED TVs

Hopefully this doesn't get deleted, the other forums had no solutions. 

 

Samsung Au8000 every so often will stop letting me adjust volume up and down. I have to unplug the TV and then it works again. This is the second TV this is happening to, the first was a 55in, this is a 65in.

 

Obviously the problem lies within the tv and a real solution other than a factory reset that obviously doesn't work would be so so helpful. No soundboard, stock Samsung remote. 

12 Replies
Jmow
Constellation
Options
LED and OLED TVs

did anyone ever get this figured out?  ours happens when we turn it on sometimes and the volume up/down and the mute buttons do not work, tho every other control on the remote does work.  If we turn the TV off and then back on, it has so far always fixed the issue (no need to unplug--yet).  but it would be nice to hear back from Samsung with some help

Vw75
Constellation
Options
LED and OLED TVs

I have just started having this volume problem. Neither the Samsung remote or my direct remote will adjust the volume.  Un plugging did not work. 

MWhis
Constellation
Options
LED and OLED TVs
Same as everyone else volume can not be adjusted...frustrating