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Original topic:

Samsung UN50NU6900BXZA TV frozen during step 3 of setup

(Topic created: a month ago)
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Hybrid777
Constellation
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a month ago in 

LED and OLED TVs
I've tried unplugging, resetting with the tv button and remote, I can't use the service code to reset cause I have a Bluetooth remote rather than infrared apparently. No matter what I try my TV is frozen white on step 3 of the setup process. 
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LongHiker
Galactic Samsung Care Ambassador
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a month ago in 

LED and OLED TVs

@Hybrid777 Can you provide more information on what is step 3? 

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