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‎11-25-2023 01:47 PM in
LED and OLED TVsI have a 2yr old 65" UN65TU7000BXZA TV. In the past year it has started to drop the sound for 2 or 3 seconds 3 or 4 times an hour. I've noticed other postings with the same problem. Has a fix ever been found? Is there any information available for this problem.
Appreciate any guidance on this issue.
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‎11-26-2023 12:54 AM in
LED and OLED TVsWelcome to the Samsung Member's Community! Thank you for your question regarding your Samsung Television. I'm sorry to hear about that!
Please contact Samsung Customer Care: 1-800-SAMSUNG
You can find support at Samsung's Website here:
https://www.samsung.com/us/support/contact/
Or if you prefer you can also send a private message with your full model and serial number and the information below to a Samsung Moderator. @Samsung_Moderator
Please be sure to have this information available:
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Thank you for using the Samsung Member's Community and thank you for your question regarding your Samsung Television. Samsung Customer Support is here to assist you. Thank you!
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‎11-25-2023 03:39 PM in
LED and OLED TVs- Mark as New
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‎11-25-2023 06:24 PM in
LED and OLED TVs- Mark as New
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‎11-26-2023 12:54 AM in
LED and OLED TVsWelcome to the Samsung Member's Community! Thank you for your question regarding your Samsung Television. I'm sorry to hear about that!
Please contact Samsung Customer Care: 1-800-SAMSUNG
You can find support at Samsung's Website here:
https://www.samsung.com/us/support/contact/
Or if you prefer you can also send a private message with your full model and serial number and the information below to a Samsung Moderator. @Samsung_Moderator
Please be sure to have this information available:
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Thank you for using the Samsung Member's Community and thank you for your question regarding your Samsung Television. Samsung Customer Support is here to assist you. Thank you!