Had our 77 oled tv for 2 months and it won't turn on. Tried all the troubleshooting, chatted with tech to no avail. Technician has to come to the house. Anyone else have any issues like this ?
I regret to hear that your television is not turning on despite attempting to use a different outlet. In such cases, it would be advisable for a technician to visit your premises to diagnose and resolve the issue. The Tech is the only option if all other steps have failed to resolve the issue. Depending on your warranty, you will have a few options for service.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
If you've found my post to be helpful, Please like my Comments ✓✓✓. If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
I regret to hear that your television is not turning on despite attempting to use a different outlet. In such cases, it would be advisable for a technician to visit your premises to diagnose and resolve the issue. The Tech is the only option if all other steps have failed to resolve the issue. Depending on your warranty, you will have a few options for service.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
If you've found my post to be helpful, Please like my Comments ✓✓✓. If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
