Hey Ali3n8! Thanks for visiting the Community. If your TV is connected to a soundbar via eARC and is not displaying Atmos output, there are a few possible causes and fixes to try.
1. Check if Atmos is actually being passed through
On the TV, go to Settings โ Sound โ Sound Output โ HDMI ARC and set Digital Audio Format to Auto or Pass Through.
Ensure eARC is enabled in TV audio settings and Anynet+ (HDMI-CEC) is on.
Play a known Atmos source (e.g., Disney+ or Prime Video with Atmos enabled).
2. Verify the soundbarโs Atmos mode
On the remote, press the Info button (may need to press twice) to check the audio format being sent.
If Atmos is not listed, the soundbar may not be receiving it โ try switching the TVโs audio output to TV + Soundbar and ensure HDMI eARC mode is selected
Please let me know if this helps.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
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Tried all of the above and still no atmos output. This seems to be isolated to the tv apps, my ps5 which is connected to the tv does output atmos. Only the tv apps do not.
I am also experiencing issues. This works until I turn off my tv. Every time I turn on my TV I need to toggle Anynet+ for the TV to recognize my sound bar. Art mode is also not working...
I believe this particular issue may require service. In order to be certain, I would like to gather additional information, and look at this from a case by case basis. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email
