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I have a Samsung model UN46EH6000 TV that I haven't connected to Amazon Prime in a few years. I can't find any old notes on how I did it.... View Post 
user365170tdJ15
On our FrameTV, the app is named "Prime Video" ... Search for it, click on it, (not there, install i... View Post |
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Hello all, I'm having trouble with my Samsung TU8000 television. A shadow has appeared on both sides of my screen only yesterday, this was not... View Post 
Samsung_Moderator
Any negative issue with a TV can ruin a perfect day. And to not even be able to see the whole screen... View Post |
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The tv is showing SSO1000 error problem connecting to Samsung server View Post
Samsung_Moderator
Hello! If the accepted solution above did not work then you will have a couple of options. The first... View Post |
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What is the best way to order a new remote for my tv? View Post
Samsung_Moderator
Thanks so much for asking! We recommend purchasing replacement parts and accessories through Samsung... View Post |
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I Keep getting the pop-up for my TV to allow my phone to have access to it. I keep reading that the issue is because of my Facebook app, and I read... View Post 
Dianna61977
Hey, this totally worked. I switched my settings so that it only asks if it is a new device, and onl... View Post |
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The last two times I have turned on this TV there was a loud popping noise like a balloon popping. The tv appears to be working fine. View Post
Samsung_Moderator
Hello! I understand how this can be concerning with your TV making these sounds. You can make sure o... View Post |
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Do the tv speakers on my 65 inch au 8000 turn off when the optical cable is being used. I need the tv speakers to stay on while using the... View Post
Samsung_Moderator
Hello! I understand how this can be an important resource for you to use. Something you can try is t... View Post |
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Boa tarde, faz um mês que não tenho suporte técnico para minha TV, solicitei atendimento samsung através da garantia do meu produto e um... View Post 
Samsung_Moderator
Hello! I understand how this can be frustrating with the repair process as of right now I do see tha... View Post |
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How can I enable CEC on my older Samsung TV? Model UN40H6203AF. I have been searching the menu for the setting all afternoon with no results. ... View Post
Samsung_Moderator
Hello! Unfortunately due to the age of your TV does not have this option available. View Post |
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I have a 2016 Samsung series 8 4k SUHD TV. I recently switched over to Verizon 5G Home Internet. The tv has connected and worked ok for a week,... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Scanning dtv channels and won't go higher then 65 channels how do I fix View Post 
user1Xy2BxN3H3
I just purchased QN55QN90BAFXZA. When I try to auto program the channels it just gets stuck at 0%. T... View Post |
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hello! I have a QN85Q70TAFXZA and when switching inputs to any other one including the antenna the TV powers off. It also happens when I hit the... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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How do I remove and move the apps that appear on the bottom dock of our Samsung TV? Our older models have an arrow below each app which allows you... View Post
userlU6GzpQHMf
Press and hold the Enter key on your Smart Remote to bring up a drop-down menu to move/remove app ti... View Post |
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My dad’s UN50J6200AF SN: 04KD3CBH900693H (manufactured Sept 2016) tv has burned and melted at the lower right corner of the screen. Any advice?... View Post 
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your TV having this melted corner issue... View Post |
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Tv has developed large black lines, assumed the back light had burned some leds. i looked inside and the strong Oder of burning plastic came... View Post 
Samsung_Moderator
Hello! I understand how this can cause some concern with your diffuser like this. I would recommend ... View Post |
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Hello, my UN65RU800DFXZA tv has not been working for a while, every time i turn on the tv after a minute or so, the volume of the tv fails and and... View Post
Samsung_Moderator
As beautiful as the image on your screen is, sound still remains an important function, or you won't... View Post |
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I use a 4K smart TV mostly as a TV monitor. And recently I noticed that when my TV turns on using the timed wake up when it starts the TV displays... View Post
Samsung_Moderator
The last two options that may help with this are to try a factory reset on the TV. I see that you ha... View Post |
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the above processing display showed up this morning and it won't go away. Any recommendations on how to get rid of it? I... View Post 
Samsung_Moderator
Hello! Yes as @Diaboyos said I would recommend calling in and asking for our remote management team ... View Post |
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I keep getting an error to go into service mode but I don't see a way to do that. I had my tv service about a month or so ago and it keeps... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this popping up. Since the service menu is comi... View Post |
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I have a new 50" AU7000 UHD 4K Smart TV, the pre-installed apps are displayed when I click on it. It shows an install button. When I try to... View Post
Samsung_Moderator
Hello! I understand how this can be an inconvenience with not being able to install apps. You can tr... View Post |
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Doesn anyone have the service menu ADC/WB values I need the following ADC result and white balance also need the panel type. Please I really... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Help View Post 
userJfyaBMq9bF
Steps are given below- Tap Apps > Settings > Bluetooth.Tap the Bluetooth switch ON to enable Bluetoo... View Post |
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Is there a change log for software update of below model TV? ... View Post 
user5WYT1cC5uX
I wish they would fix the issue where live TV recordings fail if you should so much as dare to use o... View Post |
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Does Samsung accept Trade in for a old TV ? I'm looking for a TV upgrade. View Post |
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The box claims to have a 3 year warranty. My tv started to go black except the center so i tried registering my product to see if the warranty... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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the color on our TV is super faded. It's happening with multiple sources with various input lines. It's an older unit, series 5, 530 ... View Post
Samsung_Moderator
If a factory reset of the unit does not help, I recommend letting a service technician look this ove... View Post |
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