Laundry

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Brand new front loader destroyed my nice clothes

Posted by 03-08-2024 06:01 PM in Laundry

I am really shocked this happened and need to share. My new frontloader WFA5T6000AW A5 54 was doing great for its first month until this week. I... View Post

03-09-2024 07:49 AM

Hello, AtlantaDogMom! We're so sorry to hear about this situation with your clothing, and definitely... View Post

Trying To Register My Electric Dryer with steam

Posted by 03-08-2024 03:32 PM in Laundry

Just received the smart 7.5 electric dryer with steam and trying to register the product. The system is asking for a serial number but the only tag... View Post

03-08-2024 04:47 PM

The model code and serial number are located on a label around the door frame of the dryer. (Open th... View Post

Washer will not balance

Posted by 02-26-2024 10:06 AM in Laundry

i just bought a new Samsung washer yesterday and nothing we do will balance it. Every time the spin cycle starts its jumping and banging all over... View Post

02-27-2024 02:47 PM

Hello there, and thank you for reaching out to our Samsung community, I definitely understand your c... View Post

Disable end of cycle chime on DVE41A3000W and WA40A3005AW/A4

Posted by 02-08-2024 11:46 PM in Laundry

Hi, I have these two models of washer and dryer and neither manual says how to disable the end of cycle chime. Any idea how to get these machines... View Post

02-15-2024 09:56 AM

Hi there Alex! Welcome to the community! I did some research into these models and unfortunately, th... View Post

How do I connect to Wi-Fi networks with short passwords on my LG washer?

Posted by 02-04-2024 10:04 AM in Laundry

I have an LG washer that let's you connect to it through wifi for special functions, but it's password is only 4 characters, and therefore... View Post

02-04-2024 10:30 AM

Since it's an LG washer, I would suggest contacting LG support for help with the password on your wa... View Post

How do I run calibration on front load washer WW25B6900AW

Posted by 02-08-2024 09:58 AM in Laundry

I bought and just set up a WW25B6900AW front loader washer and the manual states that as part of the setup it does a calibration. I was not asked... View Post

02-08-2024 12:56 PM

Never mind I found the instructions on page 44. I'm not sure why it didn't ask to do calibration whe... View Post

Dishwasher Sensor location

Posted by 02-03-2024 01:38 AM in Laundry

where are the sensor located on a Samsung dryer model #DV330AGW/XAA View Post

02-03-2024 02:31 PM

Hello there and Welcome to our Samsung Community. The moisture sensors are generally two curved meta... View Post

Dryer is powering on, but nothing else is happening.

Posted by 01-03-2024 01:55 PM in Laundry

Hello, the dryer lights are flashing through the cycle and even the time goes down to zero but the dryer itself is not turning on. View Post

01-22-2024 10:40 AM

Mine is the same way right now. I've been too busy to do it but I went to YouTube and i think the pr... View Post

Scratches on newly delivered washer and dryer

Posted by 01-21-2024 11:30 AM in Laundry

Just got a new washer and dryer. The dryer is DVE47CG3500V so says it is brushed black. Was delivered with scratches on top. How do you fix... View Post

01-22-2024 07:35 AM

You're welcome! View Post

Shuddering clanging washer

Posted by 01-19-2024 03:55 PM in Laundry

Washer shakes, shudders, and clangs, even at spin cycle 2. During spin, I usually have to stand there & pause it to let the clothes flop down... View Post

01-19-2024 04:25 PM

Hey there! I certainly understand how frustrating that is and am happy to assist you! Typically, whe... View Post

Blinking Normal Light on Dish Washer

Posted by 01-14-2024 10:07 AM in Laundry

Hello, I have a Dishwasher Model DW80R2031US. The Normal Light continues to blink. The Dishwasher drains the water from inside. Yet, the light... View Post

01-16-2024 07:52 AM

Hello! Welcome to the Community. I am so sorry to hear about the normal light blinking on the dishwa... View Post

Dryer is not drying anymore

Posted by 08-18-2023 12:55 PM in Laundry

Hello everyone! I got my Samsung dryer 8 month ago and now suddenly the heat is not working anymore. I want to mention that I don’t received any... View Post

12-28-2023 12:43 PM

Hello and thank you for reaching out to our Samsung Community team. I am happy the dryer has found a... View Post

Washer made a loud bang

Posted by 01-05-2024 05:30 AM in Laundry

I was doing a load of laundry and the washer made a load bang and smoke came out. View Post

01-05-2024 01:09 PM

Hello there! We're so sorry to hear about this situation with your washer, and definitely understand... View Post

Bought a dryer at Costco and Samsung declining 2 year warranty

Posted by 01-04-2024 03:11 PM in Laundry

Hi all, I bought a dryer at Costco and Samsung is declining to accept a 2 year warranty on a gas dryer. I've spoken with Costco team and they... View Post

01-04-2024 08:44 PM

Costco is the one providing the second year of warranty, not Samsung. Samsung is correct that they o... View Post

Airdresser not drying

Posted by 01-01-2024 12:12 PM in Laundry

Hello, lately my airdresser doesn't dry properly. Everytime I finished with a cycle, everything is still wet, the walls, the door, the clothes... View Post

01-02-2024 03:31 PM

Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the ... View Post

Clicking/grinding sound during impeller motion

Posted by 12-27-2023 08:24 PM in Laundry

Uploaded the sound here. 6 months old washer. Very loud. Rebalanced multiple times. https://www.youtube.com/watch?v=mpqkeWH8VYk View Post

12-28-2023 01:46 PM

Hello and thank you for reaching out to our Samsung Community team. I definitely understand you conc... View Post

Airdresser shows Error 4C3 during descaling

Posted by 12-26-2023 12:31 PM in Laundry

We started the descaling process and about 30min into the descaling we see "Error 4C3 please contact technician center". Is there... View Post

12-28-2023 01:33 PM

Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the ... View Post

Loudest Samsung 9.5KG AI Control Front Load Washer | WW95T534DAE/FQ

Posted by 12-17-2023 09:39 AM in Laundry

Hi Samsung, I need your help to review if my washing machine working correctly when operating, it sounds like a helicopter on every spinning. One... View Post

12-19-2023 03:13 PM

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post

Washer and Dryer "Auto Cycle Link" feature stopped working on iOS devices

Posted by 12-12-2023 07:58 AM in Laundry

Hi Community, I need assistance as the support received via the Smartthings app keeps closing the cases stating they are not the right team... View Post

12-13-2023 02:45 PM

Hello there, I definitely understand your concern with the Auto Cycle feature issues and would like ... View Post

Washing Machine Rusting

Posted by 07-27-2020 12:57 PM in Laundry

We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener... View Post

12-21-2021 11:21 AM

Hello, please send me a private message with your full model and serial number! View Post

Exploding washer glass

Posted by 12-11-2023 04:32 AM in Laundry

The glass on our Samsung front loading washer EXPLODED last night (Dec 10 2023), spreading shards of glass across our laundry room.... View Post

12-11-2023 01:08 PM

Oh no! I hope everyone is doing okay! So that we may get this looked into as soon as possible please... View Post

Dryer is damaging some clothing

Posted by 12-06-2023 11:04 AM in Laundry

I found a folding knife was in my brothers clothing in the dryer. Now the drum is picking some fabrics when put in the dryer. Any ideas how to fix... View Post

12-06-2023 12:58 PM

Hello there and Welcome to our Samsung Community! We're so sorry to hear about this situation with y... View Post

Washer is trashing my clothing. Pulling fabric

Posted by 11-24-2023 09:10 PM in Laundry

Hello, we purchased Samsung dve45t6000v dryer and wf45t6000av washer 3/12/22, all was fine until the washer began eating my clothes. All of my... View Post

11-25-2023 11:09 AM

Hello, thank you for reaching out to our Samsung Community! We're so sorry to hear about this situat... View Post

Washer temperature not hot on hot cycle

Posted by 11-08-2023 02:30 PM in Laundry

We have a Samsung top-loading washer (Model WA45T3400AW) for some months now (with its companion dryer). We noticed that using the "Hot"... View Post

11-24-2023 01:29 PM

I can definitely understand how frustrating that must be! I've found a troubleshooting link for when... View Post

DV22K6800EW Dryer Stacking Compatible for Washer WW22K6800AW

Posted by 11-20-2023 06:06 PM in Laundry

Hello, I currently have a ww22k6800aw washer and I’d like to purchase the dryer partner for it. I was wondering if there is a list of compatible... View Post

11-22-2023 06:54 AM

Hi there, Thanks so much for asking about this. I can definitely understand the need to get a dryer ... View Post

Default Water Setting

Posted by 11-09-2023 08:26 AM in Laundry

I own a Samsung Washer WA44A3205AW. The default water setting is set to Extra High. If I forget to change this wastes a lot of water. How do I... View Post

11-12-2023 07:16 AM

I'm sorry to hear that didn't get the results you wanted. While it is possible to change default set... View Post

Washer default cycle

Posted by 11-07-2023 03:32 PM in Laundry

When I turn on my machine, the default cycle is the quick wash. Can I change this to a different cycle? If yes, then how? View Post

11-07-2023 05:08 PM

Yes easiest way is with Samsung smartthings. You can also access in your washer settings. But what y... View Post

Still soap in the drum after Final Rinse

Posted by 10-25-2023 01:55 PM in Laundry

Purchased Front Load in 2020, I got a very bad allergic skin infection back in March 2023 and is just now clearing up In October 2023-could not... View Post

10-30-2023 05:08 AM

Using smaller amounts of detergent seems to fix the issue. Cant believe I have had these for three y... View Post

dryer DVE(G)41A3000 control panel is smudging

Posted by 10-27-2023 02:02 PM in Laundry

Don't know what go on it but the control panel writing is smudging and coming off. Is there a sticker to replace it? What a weird thing. ... View Post

10-28-2023 01:39 PM

Hi there! Thanks so much for asking. While we cannot speculate on the cause of the panel lettering s... View Post

Washer tearing fabrics

Posted by 10-24-2023 04:04 PM in Laundry

We purchased our Samsung washer/dryer set in June of 2022. Recently it started tearing threads out of our clothes. What can we do to fix this??... View Post

10-25-2023 11:46 AM

Hello there, and thank you so much for reaching out to our Samsung Community! We're so sorry to hear... View Post