Original topic:

Correct PIN not working on samsung s20 phone

(Topic created: 02-12-2026 12:33 AM)
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barbie1234
Constellation
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I have a Samsung s20 phone, this morning I just woke up and restarted my phone and realized my pin wasn't working despite entering correct pin. I exhausted all my attempts now the phone shows a timeout of 24 hours. I am very sure about the pin. I anyone facing the same issue. I don't want to do a factory reset as the phone has lots of data images/videos which are not backed up and they are important to me. Please guide on the same

3 Replies
Oxford
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Hopefully, you activated "Remote Unlock" in your settings. If you didn't, unless you remember your pin, you will have to do a factory reset.
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Mujibar
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Where is Remote Unlock? I only see Remote Lock in settings.

Do you mean Find My Mobile?1770917089103.jpg
Oxford
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To activate Remote Unlock on a Samsung Galaxy S20, you must enable the feature in your settings before you are locked out. This requires a Samsung account to be signed into the device.
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How to Activate Remote Unlock (Pre-Setup)
Open Settings.
Tap on Biometrics and security (or Security and privacy on newer One UI versions).
Tap on Find My Mobile.
Toggle Remote unlock to ON.
You may need to enter your Samsung account password to confirm.
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Note: You should also ensure "Allow this phone to be found" is enabled in the same menu.
Requirements for Remote Unlock to Work
The phone must be turned on.
The phone must be connected to Wi-Fi or mobile data.
A Samsung account must be registered on the device.
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How to Use Remote Unlock
If you forget your PIN, password, or pattern, you can unlock your device remotely:
Go to the SmartThings Find website on a computer or another phone.
Sign in with the same Samsung account used on your S20.
Select your S20 from the menu.
Click Unlock in the menu.