Pink screen tint issue on Samsung Galaxy s9

[Spam_2029]

I just got a new phone (samsung galaxy 9) and the phone when I turned it on the coloring is completely off like what's supposed to be white is pink and the camera when u look at something or urself through it it also has a pink tint, I've looked at reviews on how to fix this issue and I've tried all of them and it hasn't worked at all it is still pink 

[realaud]

Did you accidentally put on a color filter? Accessibility settings, vision enhancements, color filter. It could also be that certain pinkish themes/wallpapers "bleed".

[kimberleigh]

You bought a new s9 phone ??? Where did you purchase this "new" phone at ?

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand how upsetting screen issues are.

Have you checked the Accessibility settings and tested with a different wallpaper, as suggested by @realaud?

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/ 

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/

You can also run the diagnostics in the Members app, under the Support tab.

When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.