Original topic:

Wi-Fi acts up every time when playing a game on my S20 Ultra

(Topic created: 03-29-2026 04:54 PM)
1232 Views
andrew928422
Constellation
Options
Legacy S Phones

Tell me why when every time I'm playing a Game, my wifi or something decides to just not cooperate. Like ITS REALLY  ANNOYING AND ITS ONLY HAPPENING TO MY SAMSUNG S20 ULTRA 5G AND I HATE IT SO MUCH

4 Replies
Pianodude58
Honored Contributor
Options
Legacy S Phones
One thing is that your phone is 6 years old and not receiving updates.
Samsung_Moderator
Community Manager
Community Manager
Options
Legacy S Phones

Good afternoon andrew928422,

 

I can understand how frustrating and an inconvenience while playing your games. Is this only happening when playing a specific game or is it all games you play? Have you attempted to do a Network Reset?

 

Reset Network Settings:

Navigate to Settings > General management > Reset > Reset network settings > Tap Reset settings to confirm.

 

Note: This will reset your Network Settings back to its default settings, and will erase any saved Wi-Fi networks and Bluetooth pairings. You will have to re-pair all previous devices.

 

 

Let me know if this helps! ๐Ÿ™‚

 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Diaboyos
Honored Contributor
Options
Legacy S Phones
You may need to do a factory reset. I'm still using my s20 Ultra and it works fine. Try clearing the cache partition first and see if that does anything.
0 Likes
ArridanoVeilleux
Constellation
Options
Legacy S Phones

The issue likely happens only during gaming because the phone is under heavy load (CPU usage/heat), which can affect Wi-Fi stability, and Samsungโ€™s โ€œIntelligent Wi-Fi / switch to mobile dataโ€ feature may also be switching networks automatically. Try disabling โ€œSwitch to mobile data,โ€ use a stable 5GHz connection, and make sure your system is fully updatedโ€”this usually improves the problem. website

0 Likes