Legacy S Phones

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Super Fast Charging not properly charging my S20FE

Posted by 08-27-2022 05:03 AM in Legacy S Phones

Upon updating my software yesterday (August 26, 2022), I noticed that my 25W super fast charger is not charging my S20 FE properly. After about an... View Post

09-20-2022 08:34 AM

Hello, We understand the importance of being able to superfast charge your phone! For those who have... View Post

Wrong key layout mapping for PlayStation Dual Sense Controller

Posted by 02-11-2022 11:23 PM in Legacy S Phones

After updating my phone (S20 FE / SM-G780G) to OneUI 4 / Android 12, I couldn't use my Playstation DualSense controller properly with the phone... View Post

08-22-2022 09:35 AM

Hello, Everyone. I definitely understand the frustration with the controller not working properly wi... View Post

Is it possible to lock the ringer volume?

Posted by 09-24-2022 11:05 AM in Legacy S Phones

Is it possible to lock the ringer volume? My ringer seems to decrease in volume without my doing anything purposefully to lower the... View Post

09-27-2022 05:56 AM

There are several causes of why the volume goes down by itself on Android devices. In most cases, it... View Post

No Mobile Data since update to One UI 4.0

Posted by 01-21-2022 09:31 AM in Legacy S Phones

I updated my S20 FE 5G to One UI 4.0 today. Since doing the update I have had no access to mobile data. I have tried switching WiFi off; cycling... View Post

01-28-2022 06:20 AM

I have fixed this issue - It turns out that as part of the update, it deleted the Vodafone APN settt... View Post

Where is the location of MEID number on a S20 FE 5G?

Posted by 09-27-2022 02:06 PM in Legacy S Phones

Where is the MEID located on a S20 FE 5G Opens in new window PDF Download ... View Post

09-27-2022 03:28 PM

Settings>About phone>Status information>EID View Post

S20 Ultra Android 12: Box appearing only on Home Screen, how can it be removed?

Posted by 01-28-2022 04:16 AM in Legacy S Phones

Im using s20 ultra after android 12 update this thing come up may i know what is this? can i turn off it?cause it blocked my spacebar when... View Post

01-28-2022 09:30 AM

Well on my s20. You'd go to the date of the birthday, press it. It'll take you to where you can edit... View Post

Does the "/DS" part in the SM-G781U1/DS model number of my S20 FE mean dual SIM?

Posted by 11-22-2021 09:19 PM in Legacy S Phones

I am in the US and I bought a factory unlocked S20 FE from samsung.com and picked it up same day from best buy, when I went to place my SIM card I... View Post

11-22-2021 10:43 PM

It technically is but the eSIM isn't enabled yet (it's one physical, one eSIM). My S21+ just got And... View Post

Calls will not end when screen is locked

Posted by 09-27-2022 09:38 AM in Legacy S Phones

Galaxy S20 5G Android 12 Whenever I am on a call, I can try ending it by tapping the Red Circle to disconnect. The Red Circle vanishes, but... View Post

09-28-2022 09:59 AM

So, I did that, not thinking it would make any difference. But, I've had 2 calls today since then, a... View Post

Lost all my levels 😪

Posted by 09-28-2022 08:40 AM in Legacy S Phones

Please how can I fix this I switch phones and did everything got all my games but they're all at level 0 😱. Why!? View Post

09-28-2022 11:48 AM

Thank you 😊 View Post

CHARGING CABLE OVERHEATING 🚨🚨 notification

Posted by 09-28-2022 12:33 PM in Legacy S Phones

I keep getting this obnoxious notification that my charging cable is overheating?? Its not even actually not even warm! Neither is... View Post

09-28-2022 01:06 PM

Hello, We understand how annoying this notification is. It is important to make sure that you are us... View Post

How to screenshot on the Galaxy S20?

Posted by 09-28-2022 06:06 PM in Legacy S Phones

I tried to hold a volume down button and power button at same time but keep coming back to a screen to power off, restart, and emergency mode plus... View Post

09-29-2022 05:33 AM

@userYR4iin9TCf All of the possible methods built into the S20 are described in this Samsung article... View Post

Is there a way to swipe to delete messages?

Posted by 09-29-2022 03:31 AM in Legacy S Phones

Is there a way to swipe to delete messages? View Post

09-30-2022 05:44 AM

Thanks View Post

Status bar has what appears to be a secondary overlay

Posted by 10-02-2022 11:11 AM in Legacy S Phones

Can anyone help solve this issue in the status area on my S20+ View Post

10-02-2022 01:32 PM

Yep wallpaper was the issue. Must have happened when I transferred stuff over from the S9 thanks for... View Post

s20 FE Volume key issues

Posted by 10-06-2022 01:39 PM in Legacy S Phones

I have been experiencing for a second time, on a second s20 FE, an issue where the volume keys stop working intermittently. I have confirmed the... View Post

10-07-2022 01:28 PM

Hey there! I can certainly understand how frustrating it is when your device is not working as it wa... View Post

Samsung email lost permissions

Posted by 10-06-2022 06:50 PM in Legacy S Phones

I got a notification that my Samsung email lost its permissions! And I need to find out what it means that it said my contacts Permissions had been... View Post

10-07-2022 07:13 PM

I didn't get a notice. It was turned off and I had to turn it back on. But I did just see that I had... View Post

Having issues with data on S20

Posted by 10-08-2022 08:47 AM in Legacy S Phones

Anyone know why I'm having issues with my data. Opens in... View Post

10-08-2022 11:09 AM

Thank you for that information really appreciate it, and will do. View Post

Please stop "group messages will be sent as MMS" notification

Posted by 10-10-2022 04:27 PM in Legacy S Phones

Is there a way to turn off the annoying message that says "group messages will be sent as MMS" in group messages? It pops up and is a pain... View Post

10-10-2022 11:37 PM

Agree, so annoying and it stays on for a long time (well it seems long when you're trying to see the... View Post

Need to change Service Provider

Posted by 10-07-2022 08:51 PM in Legacy S Phones

I recently switched from Verizon to T-Mobile and am having difficulty changing my service provider. I am running A12 OneUI 4.1. I have already... View Post

10-11-2022 12:24 PM

Hello, We understand how frustrating it can be to switch service providers. This article providers a... View Post

Samsung S20 + log.spay.zip malware?

Posted by 10-06-2022 09:26 AM in Legacy S Phones

Phones been acting glitchy recently. I saw the name of a file on my phone which was something like - log.spay.zip. Malware? ... View Post

10-13-2022 03:08 AM

I copied the zip file to a PC and extracted the log files and opened them in note pad View Post

Can't find "Call & text on other devices" option

Posted by Anonymous 10-13-2022 12:20 PM in Legacy S Phones

I can't find the "Call & text on other devices" option in advanced features. I even searched it up in settings. I have a Verizon... View Post

Anonymous 10-13-2022 12:36 PM

Oh, ok thank you. View Post

How do I turn off power saving mode?

Posted by 10-18-2022 07:31 PM in Legacy S Phones

how do I turn off power saving? Opens in new window PDF Download ... View Post

10-18-2022 07:56 PM

Good evening djm6, Here's how you turn off Power saving mode. First Swipe down to access your toggle... View Post

How can I download my photos to an apple computer to save to a thumb drive?

Posted by 10-25-2022 02:57 PM in Legacy S Phones

How do I download my photos to an apple computer to save to a thumb drive? Opens in new... View Post

10-26-2022 08:16 AM

Thats a s10 and s10+ so the s10e should be the same View Post

Is it possible to activate Wi-Fi Calling on a S20 fe unlocked?

Posted by 10-25-2022 02:13 PM in Legacy S Phones

Is there a way to activate or download options for wifi calling for a galaxy s20 fe that came straight from samsung? ... View Post

10-25-2022 02:37 PM

It depends on your carrier. The S20FE has wifi calling as a built in feature but some carriers don't... View Post

How can I get an email thread to be continual?

Posted by 10-28-2022 10:11 AM in Legacy S Phones

Anyone know how I can get my email to be a continual thread? I only retain about 6-8 emails and the rest go away.... I can search for one but... View Post

10-28-2022 11:33 AM

Go to Email Settings > tap on the email > tap on Email sync period > select All time > go back to yo... View Post

Update Problems - Notice Anything?

Posted by 04-19-2021 01:15 PM in Legacy S Phones

Since the update on April 18, 2021, I've had some weird things going on with my Galaxy S20 Note Ultra and wanted to see if anyone else noticed... View Post

04-20-2021 09:21 AM

@LongHiker Thank you! Configuring the APN settings as you detailed fixed the issue for me. It's been... View Post

S20 FE Overheating Issue

Posted by 04-07-2021 12:49 PM in Legacy S Phones

Hi, Its been just 15 days I have bought the phone and it started giving me overheating error resulting in closing of whatever application I am... View Post

04-08-2021 02:03 PM

Hello, Thanks for reaching out. This forum is for the support of US products and customers. As your ... View Post

How can I change the background picture in messages?

Posted by 11-03-2022 11:16 AM in Legacy S Phones

How do I change the photo I'm currently using as the background in my text msg'g app? Apparently I set it on a pic of a campfire at one... View Post

11-03-2022 11:30 AM

Open any message, tab on the 3 dots in the upper right hand corner, tab on customize chat room, tab ... View Post

Galaxy S20 Encrypted SD data Corrupted After Phone Update

Posted by 08-31-2022 04:44 PM in Legacy S Phones

After the latest system update on my S20, none of the files are not readable on my encrypted SD card. It is odd since the File structure is still... View Post

11-04-2022 10:12 AM

I just received the TMO update, replaced the 'locked' card before doing the upgrade (saving it with ... View Post

S Pen stopped working on right side of my phone

Posted by 11-04-2022 04:17 PM in Legacy S Phones

My s pen has stopped working on the right side of my phone, I do have to mention that I dropped my s pen in water a while back but I don't know... View Post