"This drive is not supported" SSD 860 EVO 1TB, Windows 10 Pro 64 Bit

Constellation

Re: "This drive is not supported" SSD 860 EVO 1TB, Windows 10 Pro 64 Bit

[ Edited ]

SamsungLou that's one sensitive filter. Feel free to delete any duplicate posts above.

 

EDIT: It took me 5 attempts to post the above due to their being a "bad" word in what I wrote. Apparently the word s p a m is a bad word. I typed it between the words "sensitive" and "filter" above, to create a perfectly acceptable sentence but nope, not allowed. But yet there is no spell checker built in. My goodness this forum is so stressful.

Constellation

Re: "This drive is not supported" SSD 860 EVO 1TB, Windows 10 Pro 64 Bit

 

UPDATE:

 

My issue has now been resolved. I plugged the SSD into a SATA port on my motherboard controlled by the Intel chipset rather than the Marvell controller and hey presto, Magician finds the drive.

 

I have now successfully updated my firmware and everything is looking good.

 

Initially, although Magician found the drive, AHCI was disabled. Once I updated the firmware of the drive and restarted my PC, this then changed to Activated.

 

Memory Product Expert -1   Thank you for your assistance.
 
Highlighted

Re: "This drive is not supported" SSD 860 EVO 1TB, Windows 10 Pro 64 Bit

Marvell Sata  controllers in 2013 when your board was built were noted for not playing nice.

To aggravate the problem they were designed for Sata 1 drives and are totally out of their element with newer high performance Sata 3 SSDs.

 

When I used to use Sata drives I always stayed with the Intel ports.  All NVME and no Sata now.