samsung evo 32gb micro sd card class 10 not working in android

SOLVED
Asteroid

samsung evo 32gb micro sd card class 10 not working in android

HI

  i bought the sd card of " SAMSUNG EVO 32GB CLASS10 "  last two month before in Chennai

i don't have warranty for my sd because i lost the bill and i'm not in Chennai now

 

from that date sd card is not working properly 

 

while i copy  image or videos or document and paste in sd card ... copying process is done well but i cannot access that images and videos...

 

videos shows that it cannot be load and images cannot be opened 

 

if need i'm ready to send the memory card and card pouches images

 

need some immediate solution for my card... don't have any other cards to use

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Accepted by topic author user3R6gFGC6Li
2 weeks ago

Re: samsung evo 32gb micro sd card class 10 not working in android

Hi user3R6gFGC6Li,
This is a forum for discussion, not for starting warranty tickets. Call 1-800-726-7864 (Samsung) they will check if you are under warranty or not. They will replace the card if you are under warranty.
4 REPLIES
Solution
Accepted by topic author user3R6gFGC6Li
2 weeks ago

Re: samsung evo 32gb micro sd card class 10 not working in android

Hi user3R6gFGC6Li,
This is a forum for discussion, not for starting warranty tickets. Call 1-800-726-7864 (Samsung) they will check if you are under warranty or not. They will replace the card if you are under warranty.
Highlighted
Asteroid

Re: samsung evo 32gb micro sd card class 10 not working in android

no i don't have the billing documents... i missed the bill

what shall i do now... i bought from chennai now I'm in my native at dindigul 624002..

my memory card is bot working i cannot copy any files in my memory card...

if i paste some files it not supporting and i cannot be read or watch anymore

need help pls
Asteroid

Re: samsung evo 32gb micro sd card class 10 not working in android

[ Edited ]

i try to call 18007267864 many times

but i got the reply as number is invalid...

 

pls provide a valid number...

Samsung Moderator

Re: samsung evo 32gb micro sd card class 10 not working in android

For support on your SSD, please reach out to our dedicated memory support team. This team’s operation hours are Mon through Fri 9AM - 12AM, and Sat 9AM - 9PM. They can be contacted by phone at 800-726-7864, by email at samsungmemorysupport@sea.samsung.com, or via Live Chat on samsung.com. Thanks!