Original topic:

1Tb 860Evo not recognized by new Samsung Magician

(Topic created: 05-11-2021 03:17 AM)
user3wQhEy6dJW
Constellation
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Monitors and Memory

Hello everbody,

 

I have a gaming laptop and it is running just fine. I installed a ssd 1Tb 860Evo drive about 9 months ago.

I installed Samsung magician 6.0 and everything is OKAY both drivers in my system are recognized.

But a short time ago i updated to 6.3 and only my M2 drive is found.

Reverting back to magician 6.0 and both drives are found!!!

 

Can somebody help me i would like to run the latest version correctly on my Laptop

 

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5 Replies
ddaniel51
Comet
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Monitors and Memory

Check your laptop support for any new chipset or driver updates.

 

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user3wQhEy6dJW
Constellation
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Monitors and Memory

Thanks for your comments, however i always keep on top of new drivers and firmwares ! 

But anyway thank you for your support.

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ddaniel51
Comet
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Monitors and Memory

Ok, what model is the laptop and version of OS it's running?

 

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Monitors and Memory


Hello user3wQhEy6dJW,

What is the full name of the 860 EVO showing up in your windows device manger? 

Also, what drivers are shown under the "Storage controller" category in device manager?

user3wQhEy6dJW
Constellation
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Monitors and Memory

Thanks for the help!

 

I have resolved my problem, i went into the bios/firmware did a complete bios/firmware reset.

Installed magician again (full after uninstalling magician and restart) now everything works like a charme.

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