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49" Odyssey G9 Gaming Monitor (LC49G95TSSNXZA) random screen flicker in small portion of the screen

(Topic created: 07-31-2020 08:21 AM)
userMMd2vqe30w
Asteroid
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Monitors and Memory

I've been using the new 49" Odyssey G9 Gaming Monitor (LC49G95TSSNXZA) for a couple weeks now.  I love it, but every once in a awhile I notice a flicker in the same portion of the screen.  Adaptive Sync is enabled, HDR is enabled, and displaying at native resolution of 5120 x 1440.  I don't notice these flickers when I'm in PIP mode across two different sources.  The glitch happens just to the left of center, about maybe 2 inches wide.

 

Anyone else having this issue?

Franco

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Monitors and Memory

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call

1-800-SAMSUNG directly to get started.

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userVoqrzGZ9d6
Constellation
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Yes, I have the exact same screen artifact on my G9 monitor.

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userka7vjxBAcL
Astronaut
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I have the G7 32 and noticing flickering in game with the same things on like you but when I change my ingame settings from 240 to 120 it stop but I don't want to do that because I paid a lot of money to play at 240 not 120 😞

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uservJEibAeSpq
Astronaut
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Monitors and Memory

i have same problem, Have you solved this problem? Can you tell me? Please

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usersfgUsuHlBW
Constellation
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Monitors and Memory

I also have same problem - a random flicker just to left of centre, few inches in size. Doesn't do it that often, certain things on the screen seem to cause it. I've updated all firmware and drivers.

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userMMd2vqe30w
Asteroid
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Monitors and Memory

I ended up getting my monitor exchanged.  New monitor is stable and looks good.  No glitching.  You should thing about calling Samsung and advance exchanging it.

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usersfgUsuHlBW
Constellation
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Monitors and Memory
2 flickers, at start and end of clip - seems to occur randomly, haven't worked out any specific thing that triggers it.
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userMMd2vqe30w
Asteroid
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That's exactly the issue I had. 

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Solution
SamsungLarryK
Samsung Moderator
Samsung Moderator
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Monitors and Memory

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call

1-800-SAMSUNG directly to get started.

View solution in context

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userwnXa376vB6
Astronaut
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Monitors and Memory

are you gonna make samsung technicians help fix every broken g27 monitor on the market too?

 

literally everyone i know that has that monitor has the flickering issue with GSYNC/ FREEsync on. 

 

don't advertise a monitor as flicker free when every user has that problem! how did this monitor even get out of quality control if it's that obvious? have you guys even tested a single game on it?