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userRlhx43dweg
Constellation

49" lC49J890DKUXEN - Overheated & Melted Screen

Hi,

 

I've had my 49" monitor for a few months, light use (more spreadsheets than gaming). Turned it on this evening, vertical lines accross the top half of the screen, fadinging from right to left. Middle right so hot its melted the edge of the screen. Is this a known problem, is it a fire risk (monitor still works despite the melted spot and lines)?

 

Thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: 49" lC49J890DKUXEN - Overheated & Melted Screen

We are sorry to hear about this. Please send the serial number for the monitor to this PM Link, and we will look in to this.


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