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Constellation

500 GB T5 shows only 44 MB and cannot erase on iMac

Re: 2013  21.5" iMac, running Catalina

The T5 'used' to work fine until a few days ago. Now it shows only 44 MB (total space).

When using Disk Utility to Erase, it Fails.

How can I get this T5 back to function as a 500 GB SSD unit?

2 REPLIES 2
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Samsung Care Ambassador

Re: 500 GB T5 shows only 44 MB and cannot erase on iMac

You need to unlock it. When the T5 is locked it will only show a small read-only partition. This is to allow you to easily install utilities provided by Samsung. Once you unlock it, you will see the entire disk. 

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Constellation

Re: 500 GB T5 shows only 44 MB and cannot erase on iMac

Thanks for your guidance — so far.

I ended up contacting Samsung Customer Support and got my issue solved.

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