64G BAR plus USB 3.1 code 43 error

[Oneybw]

While sitting in my laptop untouched my BAR plus thumb drive is now failing to be recognized by my pc (code 43 Device Descriptor Request Failed)

Somewhere along the way with troubleshooting it said its a driver issue. Is it possible to receive a driver download from samsung for this device since its not anywhere on the website?

[Samsung_Moderator]

What is your full model code? I'll see if I can find the driver for you.

[Oneybw]

The model code is MUF-64BE4/AM

[Samsung_Moderator · Accepted solution]

I apologize. For drive questions, please either email support@totalts.com or call 1-800-SAMSUNG and choose option 7 for SD support. The SD support team is available M-F 9 AM - 9 PM. Thanks!