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860 EVO SATA 2.5" SSD 2TB

Hello, I purchased an 860 EVO SATA 2.5" SSD 2TB  1 year ago,  and getting a message that macOS can't repair it - and to back it up ASAP.  When I call samsung support, I'm sent to Seagate who tell me they don't support Samsung.  I'm in the USA, can anyone tell me who I can get support from?  Thanks