cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Burn in mode

The monitor i've been using for the past 10 days (Brand new) has started to display Red, blue, green and white in a cyclic fashion. After searching on the internet it seems that this is called a Burn in mode. I cannot access the OSD menu of the monitor and no image is displayed on the screen after connecting it to an input. Does anyone know why this happeded ? or how do i exit it ?

 

Monitor Model : LC24FG73FQWXXL

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Burn in mode

Try unplugging the unit for about 5 minutes and then retrying directly into a wall socket. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...