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Burn in mode

The monitor i've been using for the past 10 days (Brand new) has started to display Red, blue, green and white in a cyclic fashion. After searching on the internet it seems that this is called a Burn in mode. I cannot access the OSD menu of the monitor and no image is displayed on the screen after connecting it to an input. Does anyone know why this happeded ? or how do i exit it ?


Monitor Model : LC24FG73FQWXXL

Samsung Moderator
Samsung Moderator

Re: Burn in mode

Try unplugging the unit for about 5 minutes and then retrying directly into a wall socket. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

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