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C49HG90 grayed menu options (nearly all unavailable)

(Topic created: 03-23-2018 04:32 PM)
userzTBEF6LVgV
Asteroid
Options
Monitors and Memory

Hi all, I am lovin' my new monitor but i cannot access the menu items. 

Very limited menu with 3 available and >30 greayed out.

The only available options are display port version and 2 BPB screen inputs.

I have powered down and disconected the monitor- no changes.

I have changed all the menu options available without effect.

I cannot get out of BPB or restet the monitor to default settings

Is there something I am missing?

 

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Solution
userzTBEF6LVgV
Asteroid
Options
Monitors and Memory

Solution- Plug in and turn on both pcs for BPB input .

Then the menus are enabled.

 

 

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4 Replies
SamsungGill
Samsung Moderator
Samsung Moderator
Options
Monitors and Memory

How is the monitor connected to your computer?

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userzTBEF6LVgV
Asteroid
Options
Monitors and Memory

i have used a display for the main pc and a HDMI as the second pc

This problem has only just occured. Prior to this I was able to access the menu items and change freely between one and two screen inputs (i.e., PBP)

 

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SamsungGill
Samsung Moderator
Samsung Moderator
Options
Monitors and Memory

Does this issue persist on both sources?

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Solution
userzTBEF6LVgV
Asteroid
Options
Monitors and Memory

Solution- Plug in and turn on both pcs for BPB input .

Then the menus are enabled.

 

 

View solution in context

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Reply