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userD7lgxKDyRs
Constellation

Can't find Samsung Portable SSD app

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when I use the link provided or search for the "Samsung Portable SSD" app, google play gives me an error page saying the app doesn't exist. What gives? Does the app not exist anymore?
1 SOLUTION

Accepted Solutions

Re: Can't find Samsung Portable SSD app

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Hi userD7lgxKDyRs,

 

At the moment, the only way to get the app for the portable SSDs on android is through the Samsung store on Samsung phones with the newer versions of android. This should change soon, however if you don't have the app on a non-Samsug phone, you can request the app installation files from our technical support team for SSDs. Please call 1-800-426-7864 (Samsung) to have one of our Agents send you the required files. 

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5 REPLIES 5

Re: Can't find Samsung Portable SSD app

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Hi userD7lgxKDyRs,

 

At the moment, the only way to get the app for the portable SSDs on android is through the Samsung store on Samsung phones with the newer versions of android. This should change soon, however if you don't have the app on a non-Samsug phone, you can request the app installation files from our technical support team for SSDs. Please call 1-800-426-7864 (Samsung) to have one of our Agents send you the required files. 

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userjmwqyqFmb6
Asteroid

Re: Can't find Samsung Portable SSD app

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please send me the files so I can use the SSD on my Apple lap top or. tablet.  

 

At the moment I have the version 1.6.3  driver from Samsung and it does not work, on any of my Apple devices.

 

 

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izephyr
Halo

Re: Can't find Samsung Portable SSD app

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Download Samsung Portable SSD Here.

 

I hope this resolves your issue. Enjoy!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you and drop some
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userjmwqyqFmb6
Asteroid

Re: Can't find Samsung Portable SSD app

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this version I already have, and it does not work 

 

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userjmwqyqFmb6
Asteroid

Re: Can't find Samsung Portable SSD app

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its a bummer, this absolute lack of any clear ansswers.  VERSION 1.6.3 does not work on APPLE devices. 

 

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