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Original topic:

Cant use DDC/CI to change brightness on NEO G9 while using displayport

(Topic created: 06-15-2022 07:02 AM)
xiersa
Constellation
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Monitors and Memory

Hi, i just bought a Odyssey Neo G9 monitor. Its awesome.

But this display seems NOT enable the DDC/CI feature. Which i am using to change some settings like brightness by software.

Is there any  firmware update can add the support? Or is there any way to change brightness with software?

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

I can definitely understand how frustrating this may be. As of this moment, the only way to change the brightness with this monitor is to use the JOG button. Ensure that you have local dimming turned off in order for this work around to work.