Original topic:

Certain programs cause Odyssey G9 to reset display port

(Topic created: 03-31-2023 05:50 PM)
userxRxonFJJ2x
Asteroid
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Monitors and Memory

Hi,

I have a couple of programs on my Windows 11 system that when I have open cause my Odyssey G9 to occasionally go blank for a second or two and then when the screen comes back, I see the blue box in the top left corner showing "Display port" as if the input source had just been selected/changed.

The two programs I notice this on are Plex and NoMachine.

Is this likely to be an issue with the monitor or the display driver.

Cheers.

 

 

 

 

 

 
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5 Replies
ddaniel51
Sun
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Monitors and Memory

I would blame the G9 for not being able to handle the garbage that Plex and Nomachine inflict upon it.

Are these the only pieces of software to do this?

 

 

 

 
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userxRxonFJJ2x
Asteroid
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Monitors and Memory

They are the only ones I've seen it with so far.

 

 
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whatdoesthefoxsay
Constellation
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Monitors and Memory

I've had the same issue on two separate G9 monitors (firmware updated on both). Hope this gets addressed on future patches.

 

 
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userxRxonFJJ2x
Asteroid
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Monitors and Memory

Just found this, which was opened a couple of months ago:  https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-Odyssey-G9-Neo-DisplayPort-Screen-go...

The only difference is that I don't see any lines when the screen goes black.

I also tried the suggestion in that thread of reducing the refresh rate, which appears to stop the issue, but is far from a solution.

I'm also wondering if it might be a driver issue, as this didn't manifest itself when I first got the monitor (or after Samsung replaced the screen and a bunch of the circuitry for a different flickering issue), but some time later.  But I can't remember exatly when.

Cheers.

 

 

 

 
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userxRxonFJJ2x
Asteroid
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Monitors and Memory

Found 2 more programs that also do this:

TurboTax

BitWarden

 

And I guess there's a bunch more.

 

 
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