First I must ask - Samsung doesn't have chat or email when you can send a message? I tried and tried to find how to contact them, but can't find it. this is the first time that I see something like this.
Motherboard - Gigabyte B560M DS3H
The SSD randomly lost connect and in the bios, I can't find it. Only when I remove it from the motherboard and connect again, some of the time this solve the problem.
How can I know if the problem is in the motherboard or in the SSD?
Do I need to install a driver or something else?
Nope. I don't install anything. btw, I used this SSD for short time (1 month, maybe 2 months and I didn't see that he lost connection, but also in this computer he can work fine for 1 month, and on the other hand he can lose connection several times in a week, so I don't know for sure if he was fine in the first computer or maybe I didn't use it enough time to see the problems).
Hi. Thanks you all.
I have gen 11 cpu. My motherboard isn't the aorus pro version. This is my motherboard:
I plug to the lower one because the higher one is gen 4.
From where I can download Samsung magician for my SSD?
What is firmware update?