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Astronaut

External SSD password rest

Hello,

 

I recently bought my Samsung T5 and had enabled the Password Protection feature. I have some how forgotten my password and hence want to factory reset my T5. Can anyone help me?  And I know, I  will loose all the data but i need to access the drive.. 

any help 

2 REPLIES 2
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Astronaut

Re: External SSD password rest

If it was my phone I would take it to the cell & tablet repair and for a small fee he would reset it in less than 10 minutes
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Samsung Moderator
Samsung Moderator

Re: External SSD password rest

For all solid-state drive questions, please either email support@totalts.com or call 1-800-SAMSUNG and choose option 7 for SSD support. The SSD support team is available M-F 9 AM - 9 PM. Thanks!


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