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Original topic:

G9 Uneven Panel Brightness at sides of screens

(Topic created on: 1/29/21 10:01 AM)
userF6U4Ihz2oi
Constellation
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Monitors and Memory

Hi,

 

Just unboxed my G9 and I've noticed that the sides of the screen (about 1/3) either side are not consistant.

 

The right hand side is much worse than the rest. Below is a photo, please excuse the Moiré patterns thats just the phone camera sensor causing trouble.

 

You'll see a line running down the image about 40%  across. If you follow it down, you'll see the colour is inconsistant. The image is just a solid grey generated out of photoshop, so I know the image is 100% the same colour/hue/vibance across the whole image.

 

Is this normal, or do I have a duff screen :(. Could it be the graphics card? I've tried changing some of the options in the OSM but none have made any difference. I also switched between 60hx and 120hz, no joy there. I am on the latest firmware 1008.1 and my screen manuafacter date is Oct 2020.

 

Any advice suggestions? I've only had the screen for a few hours, and using it for work and its been brilliant. Its only when I loaded up photoshop I noticed the sky change colour...

 

Should I return the screen?

 

 

IMG_4520.jpg

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userF6U4Ihz2oi
Constellation
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Monitors and Memory

Ok, Its gone now! I'll keep an eye on it....

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userF6U4Ihz2oi
Constellation
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Monitors and Memory

Ok, Its gone now! I'll keep an eye on it....

View solution in context

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Monitors and Memory

That's great to hear if you have any more questions please feel free to reach back out! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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