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Nebula

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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Hello nithinmanne,

I booted to another drive and the 960 PRO was seen as secondary. From there, Magician can do the Secure Erase.



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nithinmanne
Constellation

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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To boot to another drive, means that windows is installed in that, right? Since mine is an NVMe only, can I install windows on a pendrive(external disk) or something? Will it show up as a secondary drive if I boot up from a pendrive(external disk)?

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GoNz0
Asteroid

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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My laptop BIOS has a secure erase program, otherwise you can find bootable options.

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GoNz0
Asteroid

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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Any news? surly Samsung are capable of working on more than one issue or don't we count as this isn't the "flagship" drive?
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z3razerviper
Constellation

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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I am confused i have been putting off getting an nvme drive just because edrive was not supported. Is it now? Did Microsoft change something? Did samsung add support as well? 

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GoNz0
Asteroid

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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They added support but it doesn't work!

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z3razerviper
Constellation

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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Well that is both good and bad news....has anyone tried a clean with diskpart after enabling encryption in magician? 

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Nebula

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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At the moment, Bitlocker only utilizes e-Drive if the 960 is a secondary storage unit. We believe that it not using e-Drive when it is the boot drive might be a limitation of Bitlocker and NVME.

I did report this to our engineering team, but at the moment, they are all focusing on fixing the FW issue some 960 PRO users are having.



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GoNz0
Asteroid

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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And thanks to this I am stuck with a drive I can no longer secure erase. Can you arrange a replacement cross shipped to me, I don't mind supplying CC details obviously but don't see why mistakes made by Samsung should leave me without a drive.

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Nebula

Re: HOW TO MANAGE ENCRYPTION OF 960 PRO

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Hello @GoNz0,

I don't understand how Samsung made a mistake? All Samsung did was enable the e-Drive chip on the SSD. This is a Bitlocker limitation. Samsung will look into it with Microsoft, but right now, the FW issue people are having has priority.

Unfortunately we do not provide cross shipment. The drive is still usable. You just can't Secure Erase it. You can still format it and do everything else with it.

 

 



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