Original topic:

Horrible service

(Topic created: 09-23-2021 06:44 PM)
userB6g88lK5Yf
Constellation
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Monitors and Memory

I sent my monitor in for service after the screen started flickering 9 months after purchasing it and after declining to pay the $150 repair charge for supposedly being out of warranty (9 MONTHS OLD) I get my monitor sent back with a destroyed screen. Really great service you guys got here, really its top notch, couldn't have done it better myselfIMG_0983.jpeg

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Monitors and Memory

Hello, I definitely understand how frustrating that can be and would like to look into this further. Can you send me a private message PM Link with the following information for review: 

Ticket number:

Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Full Physical Street Address:
Contact phone number:
Email address:

 

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