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Original topic:

I have a C32JG56 and it has the line problem after being powered down

(Topic created: 01-09-2022 06:54 AM)
userKXdr7DwVDe
Constellation
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Monitors and Memory

I purchased it Nov 2019.  Is it still under warranty?

 

Thanks!

 

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SamsungAl
Samsung Moderator
Samsung Moderator
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Monitors and Memory

Hey there! All of our products have a base warranty of 1-year from the date of purchase. With this in mind, your monitor is no longer under the manufacturer's warranty.  If you purchased an extended warranty through your retailer, you'll need to contact them directly if you're needing service.

 

 

 

Warranty Statement: https://www.samsung.com/us/support/service/warranty/LC32JG56QQNXZA


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1 Reply
Solution
SamsungAl
Samsung Moderator
Samsung Moderator
Options
Monitors and Memory

Hey there! All of our products have a base warranty of 1-year from the date of purchase. With this in mind, your monitor is no longer under the manufacturer's warranty.  If you purchased an extended warranty through your retailer, you'll need to contact them directly if you're needing service.

 

 

 

Warranty Statement: https://www.samsung.com/us/support/service/warranty/LC32JG56QQNXZA


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.