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Lack of software support for the Samsung G81SF

(Topic created: 03-18-2026 05:02 AM)
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VizierBei
Constellation
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Monitors and Memory

Hi! I previously used the Samsung Odyssey G7 G70B (LS28BG702EPXEN), where I was able to enable HDR10+ Gaming at any time. This feature worked both for gaming and everyday use, providing excellent image quality for media consumption as well.

I recently upgraded to the Samsung OLED G8 G81SF (LS27FG812SUXEN), as I wanted to switch to an OLED panel. However, I noticed that HDR10+ Gaming cannot be enabled manually on this monitor. It only activates in certain games, such as Cyberpunk 2077.

There is currently no option in the OSD to enable or disable HDR10+ Gaming manually. Additionally, after exiting Cyberpunk 2077, the monitor still indicates that HDR10+ Gaming is active, but this resets back to standard HDR after restarting the PC.

I would greatly appreciate a software update that allows users to manually control HDR10+ Gaming (HDR tone mapping), just like on the previous model. This would significantly improve the experience for both daily use and media consumption.

Thank you!

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Samsung_Moderator
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Monitors and Memory

Hello, VizierBei,
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/




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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello, VizierBei,
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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