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Astronaut

MAC USER --> Samsung T5 SSD UPDATES not working

Problem:

I try to update the Samsung T5 software but it won't let me. It tells me to turn off Security Mode so the update can proceed. I tried that but it still won't work for me.  How did other Mac users make it work? (see photo below)

 

 

Screen Shot 2020-07-02 at 10.00.15 AM.png

 

Specs:

I am an iMac user with the most updated software for OS X.

I have two Samsung T5 SSDs.

Both have been working and are formatted for Mac OS X Journaled.

 

1 REPLY 1
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Samsung Care Ambassador

Re: MAC USER --> Samsung T5 SSD UPDATES not working

click "go" in the toolbar and then "go to folder" and type in this -> "~/Library/Application/Support/PortableSSD" (or just copy and paste!). From there, there should be something labelled either "CleanupAll.scpt" or CleanupPSSD.scpt" that's the code you need to run. Hope this helps! It took quite a bit of scouting for me to find this solution, so let me know if you need any other help. Hope it works for you!
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