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Original topic:

MacBook Pro won't display on CJ89 43"

(Topic created: 10-01-2020 04:12 AM)
userUgRFg86qDY
Constellation
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Monitors and Memory

Trying to connect CJ89 43" to MacBook Pro (2020)

 

USB Type-C cable is connected and providing power to the MacBook.

 

However, I can't get the MacBook to detect the monitor.

 

The "Arrangement" tab in "Display" settings simply does not appear.

 

Any ideas/suggestions?

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userDPMSSLcpvq
Astronaut
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Monitors and Memory

I am having the exact same problem. The monitor is a few months old and I had been using with old Macbook Airs via DisplayPort. However with new Macbook Air or Pro via T3/USB-C cable, it is NOT working.

 

Power and hub peripherals are getting to the laptop but no video is going to the Samsung monitor. Nothing is showing up in Display.

 

My monitor is a C34H890.

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Solution
userUgRFg86qDY
Constellation
Options
Monitors and Memory

Update:  Solution was to purchase an Apple USB-C Thunderbolt 3 cable.

 

Recommend purchasing at least a cable 1.0m in length.  0.8m is just long enough.

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