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userbNJyE86v3Z
Astronaut

Magician is not showing my 860 evo 500gb

I have a problem where my samsung  860 evo isnot showing up on Magician, it did yesterday but when i checked today it was gone and i dont know the reason. pls help

1 REPLY 1
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Samsung Care Ambassador

Re: Magician is not showing my 860 evo 500gb

Hi @userbNJyE86v3Z. Can you try the following, then share please. 

 

- Remove the Magician program

- Reboot and reinstall 

- Upload a screenshot of Samsung Magician (blot out sensitive info like serial number in Windoes paint).

- Boot into UEFI. Provide drive state (RAID or AHCI)


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