cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Magician upgrade crashes on Windows 10

I received a notice from the tray app that a new edition was available and I downloaded and installed.

Upon launch, I received an error message during the startup screen that there was an error and it couldn't run. After a restart, now Magician starts with no startup screen, the application is shown to be running in the Task Manager and nothing is in the system tray.

 

I'm on Win 10 Pro v2004.

Magician 6.2.0.250

EVO 970 on NVMe

EVO 850 on SATA

 

Thanks for any help.

3 REPLIES 3
Highlighted
Astronaut

Re: Magician upgrade crashes on Windows 10

Ditto.

 

How very annoying. 

 

An E-mail persistently advises you of the new version of Samsung Magician and when you download and install it on  a fully updated  (9/09/2020) Windows 10  2004 pro it won't run.

 

Previous version fine.

 

AMD Ryzen 1300x 4 core

EVO 850 Pro 256Gb

EVO 860 Pro 512GB

Asus Prime 350M-A Rev. X-0x

16 GB SDRAM

Bitlocker  running.

 

N

 

Reply
Loading...
Highlighted
Constellation

Re: Magician upgrade crashes on Windows 10

Hi @userAM1LRCHEUe I had the same issue.

I made some test and fixed disabling HIPS auto-protection in my ESET AV.

 

Hope this helps

Cheers

frank

Reply
Loading...
Highlighted
Astronaut

Re: Magician upgrade crashes on Windows 10

You need to disable bitlocker. You can't clone it with bitlocker running. Decrypt the drive first 

Reply
Loading...