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Micro SD Card Warranty Service

(Topic created: 01-14-2023 09:33 AM)
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bigboco
Constellation
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Monitors and Memory

I bought SAMSUNG PRO Plus + Reader 256GB microSDXC (mb-md256kb/am) few months ago. The read speed is normal (160MB/s), but write speed is extremely slow (12MB/s) for large file. I try different format, different card reader, on different machines.

How can I fix this? I tried to request warranty service. It kept asking me to register the device, which is not possible. Card only has 12-digit serial number. Is there a simple replacement service? How can I request it? I did buy the card on Samsung official website.

PRO Plus + Reader microSDXC 256GB Memory & Storage - MB-MD256KB/AM | Samsung US

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Diaboyos
Honored Contributor
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Monitors and Memory
You may call or text START to 1-800-726-7864 to contact Samsung directly.

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Diaboyos
Honored Contributor
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Monitors and Memory
You may call or text START to 1-800-726-7864 to contact Samsung directly.
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