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03-01-2021 09:08 AM in
Monitors and MemoryI started the refund process on 11/15/2020, had a case management team representative confirmed that they have received my monitor in January, and he gave me an escalated ticket number. But I haven't heard from Samsung since then and haven't received my refund yet.
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03-04-2021 08:35 AM in
Monitors and MemoryMy sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number so that I can look into this for you. http://bit.ly/33ipYnO
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03-04-2021 08:35 AM in
Monitors and MemoryMy sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number so that I can look into this for you. http://bit.ly/33ipYnO
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-13-2021 03:20 PM in
Monitors and MemoryI sent ticket numbers to you on Tuesday, any update?
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03-27-2021 07:51 AM (Last edited 03-27-2021 07:53 AM ) in
Monitors and Memory