I started the refund process on 11/15/2020, had a case management team representative confirmed that they have received my monitor in January, and he gave me an escalated ticket number. But I haven't heard from Samsung since then and haven't received my refund yet.
My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number so that I can look into this for you.http://bit.ly/33ipYnO
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number so that I can look into this for you.http://bit.ly/33ipYnO
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
