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Original topic:

My monitor panel is burned because of firmware update

(Topic created: 01-07-2022 10:41 AM)
userpkXGZqi6Qh
Constellation
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Monitors and Memory

I have a monitor C27HG70 and I found there is a new firmware for the monitor but after the update lines began to appear and it was increased and become worse. A technician told me after review the monitor that the firmware made the panel take 12 voltage instead of 5v !! now I have very expensive monitor ruined all because of this firmware

I demand that Samsung compensate me for its fault.

 

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Solution
Anonymous
Not applicable
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Monitors and Memory

I understand that display issues with your monitor can be frustrating. Please send the serial number, along with pictures of the display issue, to this PM Link, and I will be happy to assist you.

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Solution
Anonymous
Not applicable
Options
Monitors and Memory

I understand that display issues with your monitor can be frustrating. Please send the serial number, along with pictures of the display issue, to this PM Link, and I will be happy to assist you.

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userpkXGZqi6Qh
Constellation
Options
Monitors and Memory

I sent the information.

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