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userXuI2ZKQUPW
Astronaut

Need Help !! Reformatted SSD

Hello guys,

let me get straight to the point. I reinstalled windows 7 on my chronos 700z5c. 

The problem is i've reformatted the SSD and now I can't run Easy Software Manager due to an error.

It states Disconnected from server, even though I am connected to the internet.

So basically I can't get the all the drives I want and my SSD express cache doesn't work anymore.

I have tried searching for help and information, but I haven't found anything regarding this.

Somebody must have experience in this matter, so could you please help me?

I will be very grateful....

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Need Help !! Reformatted SSD

I realize how frustrating this must be. Our Memory Support Team would be the best option for further troubleshooting. Please either email support@totalts.com or call 1-800-Samsung and choose option 7 for SD support. The SSD support team is available M-F 9 AM - 9 PM.  
 

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