Solved! Go to Solution.
Hey there Steve, I can certainly understand the frustrations. May I confirm if this was ordered from samsung.com directly?
Thanks for confirming, didn't want to provide any incorrect information. For information about online orders you will need to reach out to our eCommerce department directly. This is the only team with access to the resources necessary to assist you. They can be reached 7 days a week 9:00 AM – 6:00 PM at 855-726-8721. I sincerely apologize for any inconveniences.
" May I ask if this was order from the site directly?" LOL Why in the hell would we be on these dead ass forums if it wasn't... Maybe I can become a head of board at Samsung if I can figure that out... HIRE ME
Sadly, it has not ended. I have since received two emails stating I am still on backorder...Mid January is the expected ship date. I am so frustrated, it's not even funny. What a complete failure. Samsung should be ashamed of themselves. All I can say is, I regret my decision to choose this product.