Odyssey G6 27" (G61SD) Firmware Update Fails

[Matcher1726]

There's an update available to version 1002.0 for my G61SD but I am unable to install it. I place the .img file on an 8GB USB stick, formatted to FAT32, with the original filename from the downloaded ZIP file, but the software update interface reports that no update files can be found. I am currently on version 1001 of the firmware. Any ideas? Thanks.

[ddaniel51]

Update file:  M-D6127GGAA-1002.0[3E56].img

From User Manual:

Software Update Update software using an update file on a USB device.
1 Save the update file (in .bin or .img format) that you downloaded
from the Samsung website (http://www.samsung.com) to a USB
storage device.
2 Connect the USB device to the port on the monitor.
Select → Support → Software Update.
3 Follow the instructions on the screen to proceed with update.
4 Your product will turn itself off and on again automatically after
completing update, and then turn off your product.
5 Remove the power cord from the power outlet and then
reconnect the cord after turning off.
― To perform software update by using a USB memory, first format the
USB memory to FAT32.
― When performing update, make sure that only one BIN or IMG file (.bin
or .img) is saved in the root directory.
― Upon updates, save only either the .bin or .image file, downloaded
from the Samsung website, to the root directory.
― If the No update files found on your USB device. Please check your
USB device and try again. message is displayed, this is probably due
to the following reasons.

2nd Description
Software Update ― A USB memory is not connected to the port.
― The files in the connected USB memory are not compatible formats.
― There are no valid update files found in the connected USB memory.
(There are no update files saved in the memory or the file names
are incorrect.)
― Do not turn off the product until the update is complete. And prevent
the updating from any interruption as far as possible. In general, the
product returns to the previous version if an update is interrupted.
― It may change the screen color or blink during USB update, but it is
not a monitor problem. Since S/W update is performed normally,
please wait until the update is finished.

Good luck

[Rabbit_Spec]

I remember that only one of the rear USB ports supports firmware updates, you can try connecting the USB drive to a different USB port.

[ddaniel51]

The USB A port next to the USB B port is used for service and updates.

[Matcher1726]

The port is labeled SERVICE and that's the one i've tried. I guess I can try another. All other instructions were followed to a T.

[Hlupation]

Same here. Any updates, fixes?

[Matcher1726]

No, I've not been able to get this to work.