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09-07-2020 10:42 AM (Last edited 08-31-2022 07:26 AM by SamsungJecca ) in
Monitors and MemoryIs this display not supposed to light up? I clearly saw the display model in the store with RGB on the back and the two little slits on the front, but mine does not do that. How does one turn this on and off? I just spent 30 min chatting with Samsung support just to have them tell me "AMD Radeon settings allow you to change your graphics settings." how does that even help?
I just would like to know what the deal is here, please and thanks,
A Very Confused Customer
Solved! Go to Solution.
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09-07-2020 05:37 PM in
Monitors and MemoryGot into the Menu on the monitor, then to System>Infinity Core Lighting to turn this on.
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09-10-2020 12:02 PM in
Monitors and MemoryThanks so much! I obviously missed that while going through the manual and menu, but I don't get why support couldn't understand what I was asking. Hopefully someone else will find this helpful.
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09-10-2020 01:17 PM in
Monitors and MemoryYou are most welcome.
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12-26-2021 10:06 AM in
Monitors and MemoryI have the same issue, new monitor Light do not turn on. I have tried going to "Menu on the monitor, then to System>Infinity Core Lighting to turn this on" still light does not turn on.
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12-27-2021 06:23 PM in
Monitors and MemoryI am sure the core lighting not responding is frustrating for you. Could you please provide the model number for your monitor?
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04-07-2022 06:57 AM in
Monitors and MemoryFor anyone wondering why they cant find the core lighting option it has been moved to the 'Game' and can no longer be found in the 'System' in the newer G7 4K model (at least for me that is the case).