Original topic:

Odyssey G7 Locked Menu (grayed out options)

(Topic created on: 3/14/21 10:32 AM)
DBrockman13
Constellation
Options
Monitors and Memory

I purchased a Odyssey 7 monitor, it's utterly amazing. Within the Menu, the following selections are greyed out (locked); Black Equalizer, Picture Mode, Black Level, Eye Saver, Screen Adjustment and Dynamic Brightness.

I have attempted to un-lock the menu, based on Samsung recommending to hold the jogger button in the menu to the left for 10 seconds and I will see the power button flash. Unfortunately when I attempt this, the only response I get is for the menu to disappear (which they stated would occur), and the HDMI/Display Port 1&2 menu then populates and flashes on/off. 

What may I be missing to be able to utilize these settings? Thank you. 

db

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ddaniel51
Comet
Options
Monitors and Memory

Your User Manual should explain what conditions need to be met for those options to be available.

 

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