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Odyssey G7 the screen navigation button doesn't work

I'm having this issue since 3 months 


The navigation button on shows screen sources


I can't access the settings or update the firmware. 


Rarely it works for couple of minutes only


This is really frustrating 

Samsung Moderator
Samsung Moderator

Re: Odyssey G7 the screen navigation button doesn't work

I'm, sorry to hear that, since this is so new I would recommend taking it back for an exchange depending on the place of purchase you may still be within the return window. If not please send me a private message with your full model and serial number so that I may get this set up for service for you. 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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