Original topic:

Odyssey G9 LC49G95TSSUXEN DP Port not installed

(Topic created: 3 weeks ago)
Monitors and Memory

Does anyone know why my new out the box Odyssey G9 LC49G95TSSUXEN is showing DP port is not installed on the monitor information menu?

I purchased two of the same G9 monitors and only one has this message and will not show anything that is plugged into the DP ports only the HDMI port is installed on the monitor firmware both are running on the latest firmware M-T9549GGAA-1012.1

please note: I've upgraded from 2X Samsung C49RG90 which work with no issues.

any ideas why the new monitors are not identical out the box & how to get the DP port installed within the firmware?  


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