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Original topic:

Odyssey G9 + XPS 15 9570 not working via hdmi 2.0

(Topic created: 12-21-2020 10:43 AM)
userXiqABV4Aml
Constellation
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Monitors and Memory

The monitor alternates from showing the words "HDMI"and a black screen. Has anyone else had similar issues?

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SamsungBri
Samsung Moderator
Samsung Moderator
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Monitors and Memory

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110761/ If the monitor still fails after these steps. I recommend getting the device looked at by a service technician. You can leave your full model code and serial number via private message or call 1-800-SAMSUNG directly.


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