JUMP TO SOLUTION Solved

Original topic:

Odyssey G9 won't shut off when computer sleeps or turns off

(Topic created: 11-03-2020 10:33 AM)
user8ZrQx5kdO5
Constellation
Options
Monitors and Memory

As the title states, my G9 will not turn off when my computer is off/sleep mode. I just get the annoying "No input detected" floating window. My wife and I both have a G9 but only mine seems to be having the issue. Were both on 1006.2 firmware. Both fresh installs of windows and the same model of RTX3090. Does anyone else have this issue?

1 Solution


Accepted Solutions
Solution
SamsungLarry
Community Manager
Community Manager
Options
Monitors and Memory

Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
10 Replies
user1n6hMv9kxy
Astronaut
Options
Monitors and Memory

I have the issue.  The monitor will not go to sleep.  I tried different menu items in the monitor and they don't work.  When the computer is set to power off monitor, the monitor just shows no input.   If I plut up a different monitor with the same cable to the same computer, no issues with the monitor going to sleep

0 Likes
Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Monitors and Memory

Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
usern38tcvFf1X
Astronaut
Options
Monitors and Memory

can you please post the solution looks like alot of people are having this issue. 

JRLTZ3R0
Constellation
Options
Monitors and Memory

What is the solution?

 

The Point of Maximum Danger is the point of Minimun Fear.
userx8xHbyrFc4
Astronaut
Options
Monitors and Memory

same issue here.

0 Likes
Reply
userbU0RFcz8SN
Constellation
Options
Monitors and Memory
I am also have the same issue looking for a solution I have just received my monitor today
0 Likes
Reply
userkQAFG79KdJ
Asteroid
Options
Monitors and Memory

I have the same issue, it won't turn ofF by itself. How  did you solve? 

0 Likes
Reply
usern38tcvFf1X
Astronaut
Options
Monitors and Memory

same issue here and it just started for me a week ago i think. What is the solution? 

0 Likes
Reply
userZYsetqouP0
Constellation
Options
Monitors and Memory

Is there no solution Samsung? You just gonna stay silent on a £1200 monitor that wont switch on or off properly?? 

0 Likes
Reply