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Odyssey ark Screen flickering

(Topic created: 01-25-2023 04:59 PM)
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Nicku523
Asteroid
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Monitors and Memory

For the past two weeks, I’ve been having screen flickering on my odyssey ark. Samsung recommends a new hdmi. can anyone recommend me a new hdmi for the Samsung ark or do I need to get a replacement for the monitor if this is not the fix?

 

 

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Samsung_Moderator
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Hello there! I can definitely understand the concern with your monitor flickering! A flickering, flashing, or blinking monitor or Odyssey Ark gaming screen is often caused by a loose or damaged cable, a faulty power source, nearby appliances with a high current, out-of-date drivers, or the refresh rate setting on your computer. You can try fixing your flickering monitor by checking for these potential things, and by making sure you have the latest software updates.

 

Please check out the following link to go through some steps to resolve this: http://www.samsung.com/us/support/troubleshooting/TSG01110725/ 

 

Please note: This is a multistep troubleshooting link, if the first step resolved the issue select the "no" option at the bottom until you get through all the steps. 

 

 

If the troubleshooting steps above did not help, the unit will require service in order to stop the flickering. You can reach out to any of our support teams here in order to get this service set up: 

 

 

 

Hello there! I can definitely understand the concern with your monitor flickering! A flickering, flashing, or blinking monitor or Odyssey Ark gaming screen is often caused by a loose or damaged cable, a faulty power source, nearby appliances with a high current, out-of-date drivers, or the refresh rate setting on your computer. You can try fixing your flickering monitor by checking for these potential things, and by making sure you have the latest software updates.

 

Please check out the following link to go through some steps to resolve this: http://www.samsung.com/us/support/troubleshooting/TSG01110725/

 

Please note: This is a multistep troubleshooting link, if the first step resolved the issue select the "no" option at the bottom until you get through all the steps.

 

 

If the troubleshooting steps above did not help, the unit will require service in order to stop the flickering. You can reach out to any of our support teams here in order to get this service set up:

 

 

 

Facebook: http://www.facebook.com/samsungsupport

 

 

Twitter: http://www.twitter.com/samsungsupport

 

 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

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9 Replies
Tpnf64
Astronaut
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Did you ever figure this problem out?

 

 

 
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Nicku523
Asteroid
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Nope 

 

 
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MrAceJones
Constellation
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This is a major issue, I have two of these monitors and they both have the same issue. Once my computer goes to sleep and it wakes up, about 90% of the time it is flickering. I can unplug it from the computer and plug it back in for it to go away but this is pretty ridiculous for a monitor at this price point.

 

 
Nicku523
Asteroid
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Monitors and Memory

I agree

 

 
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello there! I can definitely understand the concern with your monitor flickering! A flickering, flashing, or blinking monitor or Odyssey Ark gaming screen is often caused by a loose or damaged cable, a faulty power source, nearby appliances with a high current, out-of-date drivers, or the refresh rate setting on your computer. You can try fixing your flickering monitor by checking for these potential things, and by making sure you have the latest software updates.

 

Please check out the following link to go through some steps to resolve this: http://www.samsung.com/us/support/troubleshooting/TSG01110725/ 

 

Please note: This is a multistep troubleshooting link, if the first step resolved the issue select the "no" option at the bottom until you get through all the steps. 

 

 

If the troubleshooting steps above did not help, the unit will require service in order to stop the flickering. You can reach out to any of our support teams here in order to get this service set up: 

 

 

 

Hello there! I can definitely understand the concern with your monitor flickering! A flickering, flashing, or blinking monitor or Odyssey Ark gaming screen is often caused by a loose or damaged cable, a faulty power source, nearby appliances with a high current, out-of-date drivers, or the refresh rate setting on your computer. You can try fixing your flickering monitor by checking for these potential things, and by making sure you have the latest software updates.

 

Please check out the following link to go through some steps to resolve this: http://www.samsung.com/us/support/troubleshooting/TSG01110725/

 

Please note: This is a multistep troubleshooting link, if the first step resolved the issue select the "no" option at the bottom until you get through all the steps.

 

 

If the troubleshooting steps above did not help, the unit will require service in order to stop the flickering. You can reach out to any of our support teams here in order to get this service set up:

 

 

 

Facebook: http://www.facebook.com/samsungsupport

 

 

Twitter: http://www.twitter.com/samsungsupport

 

 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

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KrondaliX
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Flickering is almost all of the time due to Dynamic refresh rates. I think if you disable VRR/G-Sync/FreeSync on windows and on the monitor there will be no flickers anymore. This can happen depending of your GPU/cable and refresh rates settings. Trials and errors can make it working again

Nicku523
Asteroid
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I’ve bought new cable and tried changing some settings I will try these now.

 

 
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Nicku523
Asteroid
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I tried multiple different settings and none has really helped I’m still getting flickering

 

 
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CoolhandX
Cosmic Ray
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The flickering comes from the last update 1402. Before there was no flickering. And a new update is not in sight 😞

 

 
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